Knowledge Base
Account
Tools, settings, and functions located under the Account drop down from the menu across the top.Client Management
Tools, features and functions for working with client data.
Recent Articles
How to Disconnect ReviewTree integration from ezyVet
How to Disconnect ReviewTree integration from ezyVet If you no longer wish to continue your trial or subscription with ReviewTree, it is critical that you disconnect ReviewTree from within your ezyVet system. Otherwise you will be charged a monthly ...Export Survey Data
How to Request an Automatic Export of Survey Data You can request to automatically receive an export file (CSV) of your survey data on a Monthly basis by submitting this request to ReviewTree Support (simply email support@reviewtree.com). This must ...Setup Automated Responses to Comments and Reviews
Setup Automated Responses to Comments and Reviews Below are the steps to enable automated responses to comments from surveys and/or online reviews based on the rating given by the client. Click Here to View the Video on Setting Up Automated Responses ...ezyVet Integration Steps
ezyVet Integration With ezyVet Integration, appropriate client data from ezyVet is automatically uploaded to ReviewTree. Specifically, only clients who meet your standard for survey readiness are uploaded to ReviewTree. These Integration Settings can ...Practice Analytics
Practice Analytics Practice Analytics is an optional add-on feature for ezyVet clients. If you are interested in subscribing to this feature, contact Support. Practice Analytics Tools & Features Clients who use ezyVet have an optional add-on ...
Popular Articles
Dashboard Overview
Dashboard Overview When a user signs into ReviewTree, they are brought to the Dashboard. On the dashboard are several areas of interest to most ReviewTree users. Customer Responses: Total number of survey responses Satisfaction Rating: Based on ...User Setup and User Notifications
Instructions for User Setup and User Notifications Click Here to View Help Video Adding Users There is no limit to the number of Users you may add to your system. We recommend users to not share login credentials so that you best utilize the comment ...Viewing and Replying to Comments
Viewing and Replying to Comments Click Here to watch the Help Video for Viewing and Replying to Comments Viewing Comments You can view any comment that was submitted by a client through their survey from two places in ReviewTree. From the Dashboard, ...ezyVet Login from ReviewTree
ezyVet Login from ReviewTree For those systems with ezyVet integration, a user may add the ezyVet login URL to ReviewTree, which allows a user to review a client's ezyVet record for the client's recent appointment, in order to provide the comment ...Adjusting Appointment Types and Status
Adjusting Appointment Types and Status Video: Adjusting Appointment Types and Status During trial, the Support team will create for your system a spreadsheet containing all of your ezyVet (or other PIM system) Appointment Types and Appointment ...